Facebook Twitter Tumblr Ello Email info@uktrans.info

Get Help from UK Trans Info

UK Trans Info are able to provide advice with practical problems such as access to healthcare and legal issues. We can guide you towards information you need and on occasion we can (with your consent) contact organisations on your behalf to resolve issues.

  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Facebook PM: https://www.facebook.com/uktransinfo
  • Twitter DM: https://twitter.com/UKTransInfo
  • Post: UK Trans Info, PO Box 871, 109 Vernon House, Friar Lane, Nottingham, NG1 6DQ

 You can also ask questions in our Facebook group where you can get information from our volunteers and from other trans and non-binary people. This is especially useful if you would like multiple opinions on something.

Get Help in an Emergency

Always call 999 if someone's life is at risk, you need an ambulance urgently, someone is being threatened or at risk of getting injured, or when a crime is in progress.

  • Call: 999 in the UK or 112 from anywhere in the European Union
  • Textphone: 18000

If you may struggle to use the phone in an emergency, you can also send text messages to 999 but you must register in advance. To register, text 'register' to 999. More information is on the emergencySMS website.

Get Help with Distressing or Suicidal Thoughts

Call 999 if it’s an emergency or you’re in immediate danger.

The Samaritans run a helpline which is available 24 hours a day every day of the year. You don't have to give your name or contact details, and you can end the conversation at any time.

  • Call: 08457 909090
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Visit a local branch
  • Post: Freepost RSRB-KKBY-CYJK, Chris, PO Box 90 90, Stirling, FK8 2SA

If you are under 18 then Childline also run a helpline which is available 24 hours a day every day of the year. You don't have to give your name or contact details, and you can end the conversation at any time.

Get Help with Domestic Abuse

Call 999 if it’s an emergency or you’re in immediate danger.

Broken Rainbow provide confidential support to all members of the LGBT communities, their family, friends, and agencies supporting them. The helpline is run by trained LGBT people and provides a space where you can talk through what is going on, and explore your options. You can contact them whenever they are open, but on Tuesday afternoons the helpline is staffed entirely by people who identify as trans.

  • Call: 0800 999 5428 or 0300 999 5428
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Online Chat: Through their website

Their helpline opening times are:

  • 10am - 8pm Monday
  • 10am - 5pm​ Tuesday (1pm - 5pm the phone will definitely be answered by a person who identifies as trans)
  • 10am - 5pm Wednesday
  • 10am - 8pm​ Thursday
  • 1pm - 5pm Friday

If you need help outside these times then a list of other organisations can be found here. Alternatively you can contact the Samaritans.

  • Call: 08457 909090

Get Help with Hate Crime

Call 999 if it’s an emergency or you’re in immediate danger.

If you have experienced a hate crime then you can report it directly to the police on their non-emergency number:

  • Call: 101

If you do not want to deal directly with the police, Stop Hate UK offer independent and confidential information, advice and support to anybody in England, Wales and Scotland affected by LGBT Hate Crime.

  • Call: 0808 801 0661
  • Textphone: 18001 0808 801 0661
  • Text: 07717 989 025
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Online chat: Through their website
  • Online form: Through their website
  • Post: Stop Hate UK, PO Box 484, LS7 9BZ

In Northern Ireland, The Rainbow Project offer help, advice and advocacy to anyone who has experienced hate crime. Contact Natalie Corbett confidentially.

  • Call: 02890 319030
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.

Get Help with Bullying

Call 999 if it’s an emergency or you’re in immediate danger.

Mermaids offer support to gender variant children and their families throughout the UK.

  • Call: 0208 1234819 (Monday to Saturday when volunteers available, voicemail other times)
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it. (include your age and location)
  • Post: BM Mermaids, London, WC1N 3XX

GenderJam NI support young transgender, gender variant, questioning and intersex people in Northern Ireland.

  • Call: 02890 996819 (9am - 9pm)
  • Email: This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Facebook PM: http://fb.com/GenderJamNI
  • Twitter DM: http://twitter.com/GenderJamNI
  • Attend one of their regular events in Belfast

If you are under 18 then Childline also run a helpline which is available 24 hours a day every day of the year. You don't have to give your name or contact details, and you can end the conversation at any time.

Get Help with Housing

If you are made homeless or threatened with homelessness you should contact an advice charity for more details.

  • England: Contact Shelter England on 0808 800 4444 (8am to 8pm weekdays, 8am to 8pm weekends)
  • Scotland: Contact Shelter Scotland on 0808 800 4444 (9am to 5pm weekdays)
  • Wales: Contact Shelter Cymru on 0845 075 5005 (24 hours), email This email address is being protected from spambots. You need JavaScript enabled to view it.
  • Northern Ireland: Contact Simon Community NI on 0800 171 2222 (24 hours)

Get Help with Money, Benefits, Food, Heating and Other Essentials

If you have no or low income then you may be entitled to benefits. Visit the Turn2Us Benefit Calculator for help working out if you are entitled to anything.

If you are in a crisis situation with no access to money and need help with food, heating or other essential goods then your local welfare assistance scheme should be able to help you or tell you who can help. Find your local scheme on this map.

Get Help with Binders and Other Transition Aids

MORF run a scheme to redistribute free binders all over the UK, and all you pay is postage. More details of their scheme is on their website.

GenderJam NI run a scheme to distribute transition aids to young trans people in Northern Ireland. They accept donations of new and used chest binders, new or lightly used breast forms, new STP and packer devices, and most other transition aids. More details are on their website.

 

  • You are here:  
  • Home
  • Need Help?

UK Trans Info is run by volunteers and relies on donations from supporters in order to function. If you feel able to donate then please use the button below to make your donation. You will be able to choose how much you would like to donate (any amount is greatly appreciated) and if you would like it to be a one-off or a monthly donation.

Other methods of donation are available here.